Shipping & Returns
Shipping
At yourplaceco.com, we are committed to delivering your purchases safely and efficiently. We offer worldwide shipping, with delivery times and costs calculated at checkout. All orders are carefully packaged to ensure they arrive in perfect condition.
Once your order is processed, you will receive a confirmation email with tracking information. Please allow a few days for processing, as each piece may be handmade or crafted to order.
Delivery Times
Delivery times vary depending on your location and the nature of your order. Standard shipping typically takes 5–10 business days. Expedited options are available at checkout for faster delivery.
Customs & Duties
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the recipient. yourplaceco.com cannot predict or cover these additional charges.
Returns & Exchanges
We hope you love your purchase, but if you are not completely satisfied, you may return eligible items within 14 days of delivery. Items must be in their original condition and packaging.
To initiate a return or exchange, please visit yourplaceco.com for instructions. Once your return is approved, you will receive a shipping label and further guidance.
Refunds
Refunds will be processed to the original payment method once the returned item is received and inspected. Please allow up to 10 business days for the refund to appear in your account.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us immediately through yourplaceco.com with your order details and photographs. We will arrange for a replacement or refund as quickly as possible.
Additional Information
Some items may have specific shipping or return conditions due to size, fragility, or customization. These details will be clearly indicated on the product page.
For any questions about shipping or returns, please visit yourplaceco.com for the most up-to-date guidance.
