Terms and Conditions

1. Our Business Policy

1.1 These General Terms and Conditions apply to all services offered by the Vendor through the Site and the purchase of any of the products offered on the Site (“Products”) to “consumers,” individuals acting with purposes that do not relate to any commercial, business, trade, or professional activity they may perform (the “Customer”).

1.2 If you are not a consumer, please refer to our Terms and Conditions for business clients.

1.3 The offer and sale of the Products relate only to those countries listed in the List of Countries on the relevant page of the Site.

1.4 The Vendor reserves the right not to process any order which does not comply with the Vendor’s business policy.

1.5 These General Terms and Conditions of Sale (together with the documents referred to herein) regulate the offer, transmission, and acceptance of purchase orders relating to products on yourplaceco.com between the users of yourplaceco.com and the Vendor.

1.6 The Vendor reserves the right to amend these General Terms and Conditions of Sale from time to time. Eventual amendments and/or new conditions will be in force since their publication on the Site. For this purpose, the Vendor kindly invites the Customers to access the Site regularly and verify the publication of updated General Terms and Conditions.

1.7 The applicable General Terms and Conditions of Sale are those in force and effect at the time the Customer places the order of a product.

1.8 Customer acknowledges that the continued use of the services of the Site after the effective date of any notice provided pursuant to the previous paragraph shall demonstrate Customer’s willingness to accept and be bound by the General Terms and Conditions of Sale as updated from time to time.

1.9 If the Customer seeks to no longer be bound by the General Terms & Conditions, or any updated versions of the same, then Customer shall provide Vendor with written notice of Customer’s intent to no longer be bound by such General Terms and Conditions.

1.10 The General Terms and Conditions of Sale do not regulate the supply of services or the sale of products performed by third parties that are on yourplaceco.com through links, banners, or other hypertext links. Before sending orders and purchasing products and services from those third parties, we recommend that you verify the third party’s terms and conditions, since the Vendor shall under no circumstances be deemed liable for the supply of services provided by third parties or for the execution of e-commerce transactions between the users of yourplaceco.com and third parties.

2. Registration

2.1 In order to benefit from services and purchase one or more Products, it is necessary to register to the Site and create an account. The non-acceptance of General Terms and Conditions or reservation of rights by Customer entails the lack of possibility to register to the Site.

2.2 The registration to the Site is free. In order to register, the Customer has to fill in the registration form, with name, surname, e-mail address, and a password (hereinafter ‘Registration Credentials’). The registration is confirmed by an e-mail sent to the address provided by the Customer.

2.3 The Registration Credentials shall be used exclusively by the Customer and cannot be assigned to third parties. The Customer must inform Vendor without delay in case of suspected misuse of the Registration Credentials. The Registration Credentials may be modified by the Customer at any time accessing the Site at the area dedicated to the user profile.

2.4 The Customer represents and warrants that the information provided by Customer during the registration procedure of Customer’s Registration Credentials are complete, correct, and true. The Customer accepts to hold Vendor harmless from any liability obligation, penalty arising and/or in any way connected to the violation by the Customer of the rules regarding the registration to the Site. The Customer is exclusively responsible for the access to the Site with the Registration Credentials and is liable for any damage or detriment caused to Vendor or to third parties by an inappropriate use, lack, misappropriation by third parties or failure to protect an adequate secrecy of his own Registration Credentials. All the operations carried out under the Registration Credentials are deemed made by the Customer to whom the Registration Credentials refer.

2.5 Customers are allowed to have only one registration. Multiple registrations will be deleted.

2.6 Vendor reserves the right to refuse the registration of any user and/or to block the account of any Customer and/or not to accept orders coming from any Customer who acts in violation of these General Terms and Conditions or the applicable law or for security reasons.

2.7 Subject to Paragraphs 1.9 and 1.10 above, Customer can cancel user’s registration with immediate effect.

3. How to Execute a Contract with the Vendor

3.1 To place an order for the purchase of one or more products on yourplaceco.com, you must fill out the online order form and send it electronically to the Vendor, following the relevant instructions.

3.2 The order form contains information on the main characteristics of each product ordered and corresponding unit price (including all applicable fees and taxes), the type of payment that you may use in order to purchase each product, shipping terms for the purchased products, shipping and delivery costs.

3.3 Our order process allows you to check and amend any errors before submitting your order to us. Please check the order carefully before confirming it. You are responsible for ensuring that your order and any specification submitted by you is complete and accurate.

3.4 Our acceptance of your order takes place when we send the email to you to accept it (confirmation email), at which point the Contract between you and us will come into existence.

3.5 The order form will be filed in our database for the time required to process your order and as provided by law. You may access your order form by clicking on the section called My Account.

4. Guarantees and Product Price Indication

4.1 On yourplaceco.com, we only offer products from selected suppliers and artisans.

4.2 The main characteristics of products are shown on yourplaceco.com on each product page. The products offered for sale on yourplaceco.com may not exactly correspond to the real garments in terms of image and colours due to the Internet browser or monitor used.

4.3 Prices are indicated in the currency of the country where the order is placed and include all applicable taxes. Delivery costs are not included in the price and will be added during the checkout process.

4.4 The Vendor reserves the right to modify the prices of the Products at any time without prior notice. However, the prices applicable to the Customer are those in force at the time of the order.

5. Payment

5.1 Payment for the Products and related delivery costs can be made by the methods indicated on yourplaceco.com during the checkout process.

5.2 The Customer guarantees that the payment method used is valid and that there are sufficient funds to cover the cost of the Products and delivery.

5.3 The Vendor reserves the right to refuse any order if there are reasonable grounds to believe that the payment will not be completed successfully.

6. Shipping and Delivery

6.1 The Vendor will deliver the Products to the address provided by the Customer during the checkout process.

6.2 Delivery times and costs are indicated on yourplaceco.com and may vary depending on the destination country and the availability of the Products.

6.3 The Vendor is not responsible for any delays in delivery caused by events beyond its control.

7. Returns and Refunds

7.1 If you change your mind about your purchase, you can safely return it within the return window specified in the Terms and Conditions of Sale.

7.2 To initiate a return, please follow the instructions provided on yourplaceco.com.

7.3 Refunds will be processed to the original payment method once the returned Products have been received and inspected.

8. Governing Law and Competent Jurisdiction

8.1 These General Terms and Conditions of Sale are governed by the laws of the country where the Vendor is established.

8.2 Any disputes arising from the interpretation, validity, and/or execution of these General Terms and Conditions of Sale shall be subject to the mandatory territorial jurisdiction of the competent court of the place of residence or domicile of the Consumer.